Data Protection Policy

Advantum Kompetens protects your personal privacy. This Data Protection Policy explains how Advantum Kompetens collects and uses personal data. If you have any questions about privacy or data protection, please contact us at info@advantumkompetens.se

When you contact us – for example, to purchase a product or service – you accept our Data Protection Policy and our processing of your personal data. You also agree that Advantum Kompetens may use electronic communication channels to send you information.

Our webinars are held via Microsoft Teams. The name you use to log in will be visible to other participants. The webinar is recorded, but your name and image will be hidden in the recording. Participants’ cameras and microphones are automatically turned off during the webinar.

To be able to offer our services and products, we need to process your personal data as described below. We do this with the utmost respect for your privacy.

What information do we collect?

Collection and use of data

This Data Protection Policy covers both online and offline data collection, including personal data that we may collect through various channels such as websites, social media, telephone or email contact, and at events, trade fairs or webinars. We may combine personal data collected in one context (e.g. via our website) with data collected in another (e.g. at customer meetings).

Information you provide to us

You may directly or indirectly provide us with information about yourself and your company in several ways – for example, when you enquire about a product or service, place an order on our website, sign up for our newsletter, interact on our social media channels, or contact us via email, letter, or telephone. This information may include:

• Personal and contact information – name, billing and delivery address, email address, mobile phone number, position in your organisation, etc.
• Payment information – billing details, bank account number, etc.

Information we collect about you

When you contact us, we may also collect the following information (note that not all of this data is necessarily collected):

• Personal and contact information such as name, address, email address, phone number, and position in the organisation.
• Product/service information – details about products or services you have purchased or shown interest in.
• Financial information – any credit, debt, or negative payment history.
• Historical information – previous purchases, payment, and credit history.
• Device information – e.g. IP address, language settings, browser settings, time zone, operating system, and screen resolution.
• Geographical information – your approximate location.

The information you provide, the information we collect, and data about products, services, and finances are generally necessary to enter into or perform a contractual relationship with us. Other types of data are generally necessary for other purposes as described below.

What do we do with the information?

Providing, performing, and improving our services

All collected data is used to provide, deliver, and improve our services. Advantum Kompetens processes personal data for the following purposes and legal bases:

Who might we share the information with?

To fulfil our obligations to customers and other stakeholders, we may transfer or share personal data with third parties such as suppliers, subcontractors, authorised dealers and distributors, or service providers. We take all reasonable legal, technical, and organisational measures to ensure that data is handled securely and with an adequate level of protection when transferred or shared.

Authorities: We may disclose necessary information to relevant authorities if required by law or with your consent.

What we will NOT do: Advantum Kompetens will never sell collected information to third parties.

Where do we process your personal data?

Advantum Kompetens processes personal data within the EU/EEA and takes all reasonable legal, technical, and organisational measures to ensure secure handling and an adequate level of protection.

How long do we store the data?

We store personal data for as long as necessary to fulfil the purposes for which it was collected, to perform our contractual obligations, and for as long as required by statutory retention periods, particularly accounting requirements.

Your rights: access, rectification, and erasure

• Right of access: You have the right to request a copy of the personal data Advantum Kompetens holds about you and to verify that the information is correct.
• Right to rectification: You have the right to correct inaccurate or incomplete information about yourself.
• Right to erasure (“right to be forgotten”): You have the right to request the deletion of your personal data when it is no longer necessary for the purpose for which it was collected.
  However, there may be legal obligations (e.g. under accounting or tax law) that prevent immediate deletion. In such cases, the data will be blocked from use for any other purpose until deletion is permitted.

Cookies and similar technologies

Advantum Kompetens uses cookies on its website to ensure a user-friendly online experience. Read more in our Cookie Policy (SE).

Contact

Advantum Kompetens
Organisation number: 556747-5560
Address: Karlavägen 108, Stockholm
Email: info@advantumkompetens.se

If you have any questions about our processing of personal data or this Data Protection Policy, please contact us.

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Last updated: 7 February 2023.

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